FAQs

Q: What makes your neon signs unique?
A: Our neon signs are crafted with precision and attention to detail, ensuring a vibrant and captivating display of light. Each design is carefully curated to offer a unique and contemporary touch, making our neon signs stand out and transform any space.

Q: Can I customize my own neon sign?
A: Absolutely! We offer custom neon sign services, allowing you to personalize your sign with your favorite quotes, logos, or designs. Our skilled artisans will bring your vision to life, creating a one-of-a-kind neon masterpiece tailored to your preferences.

Q: How do I install the neon signs at home?
A: Installing our neon signs is easy! Each order comes with detailed instructions, and we also provide mounting hardware for a hassle-free setup. If you have any questions or need assistance, our customer support team is here to help.

Q: Are the neon signs suitable for outdoor use?
A: Our neon signs are primarily designed for indoor use. However, we offer outdoor options for specific designs upon request. It's essential to check the product description or contact our support team for guidance on outdoor suitability.

Q: What's the average lifespan of your neon signs?
A: Our neon signs are built to last, with an average lifespan of 50,000 hours or more. This ensures long-lasting enjoyment of the vibrant and eye-catching display, making our neon signs a durable and worthwhile investment.

Q: Do you offer international shipping?
A: Yes, we do! We offer international shipping to bring our neon creations to customers around the world. Shipping costs and delivery times may vary based on your location, and you can find detailed information during the checkout process.

Q: Can I return or exchange my neon sign?
A: We have a hassle-free return and exchange policy. If your neon sign arrives damaged or you're not satisfied with your purchase, please contact our customer support within the specified return window. We'll guide you through the process of returning or exchanging your item.

Q: Are the neon signs energy-efficient?
A: Yes, our neon signs use LED technology, making them energy-efficient and environmentally friendly. LED neon signs consume less power while providing the same vibrant glow as traditional neon, ensuring both aesthetic appeal and sustainability.

Q: How can I get in touch with customer support?
A: You can reach our customer support team by emailing support@neonstore.com or using the live chat feature on our website. We're here to assist you with any questions, concerns, or customization requests. Your satisfaction is our priority